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Reader Comments on Aardvark Daily 10 September 2002

Note: the comments below are the unabridged submissions of readers and do
not necessarily reflect the opinions of the publisher.

 

From: Alf West
For : The Editor (for publication)
Subj: TNZ spam

I also received spam from TNZ - 2 copies in fact. One to
a "published" address, the other to a private one. This
morning's Aardvark story reports TNZ's claim to be "an
internet company". How odd then that the contact page on
their website doesn't appear to have an email address?

Headers show that the spam came via <lan.co.nz> which
*strangely* is related to TNZ. A little search at Domainz
gives <brett@faxware.co.nz> as their contact, so I guess
he's the guy that deserves a mail bomb or two - not that I
would encourage that sort of thing ;-)

Hey TNZ - get your act together. Spamming is spamming is
spamming, no matter what colour the sky is in your world!




From: Ian
For : The Editor (for publication)
Subj: I got one too

Yes, I am in New Zealand, but the address I use is
ian@xxxxxxxx.com

I was also intrigued when I got a 403 (forbidden) at
www.lan.co.nz - any thoughts?




From: mike
For : The Editor (for publication)
Subj: Quick reply

I hade my McAfee SpamKiller send a complaint to these
people and got a quick reply:


"I write with an apology to your recent e-mail.

I have located the source of the e-mail spam and can assure
you that it will not occur again.

Once again please accept my apology.

Regards Brett
_______________________________________
Contact: Brett Dennerly
TNZ Group Limited
Http://www.tnz.co.nz  emailto:brett@tnz.co.nz
Ph +64 9 521-8039  Fax: +64 9 522 8839
_______________________________________"

Yeah, right, Brett. I am trying very hard to control the
email bombers in the office, but these people are leaving
themselves wide open. Are (tremble!) lawyers safe for a
couple of days in the "the world does not need another"
department?




From: Scott
For : The Editor (for publication)
Subj: TNZ Spam

Last night I received 4 emails from TNZ, two of which I
opened and the next two went straight to Deleted Items. To
put an interesting spin on their spam, however, I must say
that i was actually genuinly interested in the service they
were offering (web based txt messaging). I visited their
site directly, not through the links provided in the email,
and although the service looks good I will not be signing
up - even for a free trial - because of the marketing
tactic they used.

Had someone referred me to their site via word of mouth I
would have been much more likely to give them my custom.

My marketing suggestions for TNZ would be to stop the
spamming, and focus on providing a quality and cost
effective service that makes your customers happy. In an
online world customer service is one of the key ingredients
to success :-)




From: Peter
For : The Editor (for publication)
Subj: TNZ Group

The TNZ home page sums it up. "How can one business send
hundreds of SMSs, faxes and emails at once?"

By paying us to SPAM for you !

Aardvark Responds:
Indeed -- they offer "Email Marketing" services
on this page.  Be afraid!




From: Max
For : The Editor (for publication)
Subj: A reply from tnz.co.nz

I emailed tnz.co.nz today, a few times to ask them to
remove me from their mailing list, and eventually I got the
following response. Aren't they the source of the email
spam?


Hi,

I write with an apology to your recent e-mail.

I have located the source of the e-mail spam and can assure
you that it will not occur again and have been removed.

Once again please accept my apology.

Regards,

Jared Hoy Fong
-----------------------------------------------
TNZ GROUP LTD
PO Box 25580, St Heliers, Auckland, New Zealand
Ph +64 9 521-8039, Fax +64 9 522-8839
Email: jared@tnz.co.nz
http://www.tnz.co.nz
-----------------------------------------------




From: Chris Beaven
For : The Editor (for publication)
Subj: TNZ's response

I noticed this link (www.tnz.co.nz/Email.htm) off
their main page.

Some quotes:
"Spam is a fact of life. We live with it everyday, whether
it is by fax machine, circulars or flyers in the post it is
still unsolicited information. Why should e-mail be any
different? Everyday our e-mail software is bombarded with
offshore promotions, which we can elect to investigate
further or simply delete. However, if a NZ company
promoting services can assist your company, this is frowned
upon."

Umm, I think we frown on the 'offshore promotions' as
well...

"It looks like New Zealand companies want to remain in the
dark."

I'd rather be walking around in the dark than glaring
unsolicited advertisements shoved through my eye sockets

"On this basis, TNZ Group will not “spam” (spread
knowledge) to the New Zealand lists again."

Spreading knowledge... ROTFL!




From: shane hobson
For : The Editor (for publication)
Subj: TNZ spam

I dislike spam as much as any other person, receiving about 30
spams every day (over 50% of my email is spam). I use Entourage
for Mac OS X and it does an awesome job of trapping spam.

I receive the usual trash from US spammers, but I would probably
read junk from NZ spammers as long as it wasn't MLM.

They say any publicity is good publicity and in my case that has
proved true for TNZ. I use a USA based fax to email service and
from your coverage on Aardvark I found that TNZ offered the same
service, I have signed up to try it.

My advice, get some good filtering in place and live with it.




From: Arthur
For : The Editor (for publication)
Subj: Opt Out hell no

In the US they have an attitude that says you can spam so
long as it is at no cost to the reciever, but Opt Out is
not that, you have to use time and bandwidth to opt out and
take the risk that you are only confirming a valid email
address that can be on sold for more money.

I say hang em high from what ever is handy.

I have been nailed on my domain my MILF a porn opt out from
the US and Euroupe, dam over a dozen a day all with
different from addresses, dam hard to filter.



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