Note: This column represents the opinions
of the writer and as such, is not purported as fact
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I know I've written about this topic before but in light of events
earlier this week I think it's worth a little reminder.
Earlier this week it was reported that millions of credit card numbers
were exposed to a cracker who managed to find his way into a the large
database of an online transaction processing company.
Imagine what some nefarious little sod could do with eight million
fresh, guaranteed active, credit card numbers could do?
There are literally hundreds of thousands of online merchants just waiting
to sell stuff to web-surfers and who are happy too accept credit cards
as a method of payment.
Check Out The Aardvark PC-Based Digital
Entertainment Centre Project
Updated 2-Dec-2002
If you're a card-holder then you might be thinking "Oh dear!" -- but rest
assured that most banks are happy to indemnify their customers against
fraud of this type.
However, before you relax completely, don't forget that although the bank
may reverse any fraudulent charges that appear on your credit card account,
they won't compensate you for the hassles, costs and inconvenience associated with
having your card canceled and a new one issued.
But one has to ask: Why haven't the banks automatically cancelled and re-issued
all those cards that may have been compromised?
Surely it would be cheaper to do this than to carry the cost of indemnifying
all those customers who might find huge amounts fraudulently charged to their
accounts?
Well no -- it wouldn't.
I'm betting that the banks would rather just leave it up to their customers
to spot any fraud and go through the whole irritating process of disputing
claims, cancelling cards and requesting replacements.
The main reason for this is that the banks seldom lose out when it comes
to online credit card fraud.
Although you may think that they're carrying the losses associated with your
credit card being stolen and used to buy stuff on the Net, they're not. It's
the poor old merchant who is left out of pocket.
You don't have to worry about stolen cards, the bank doesn't need to get
all flustered -- but merchants ought to be feeling a little nervous because
they're the ones who will suffer if those card numbers are used fraudulently.
Is this fair? Will it result in fewer companies taking the risks associated
with online retailing? Should the banks have been more pro-active and automatically
issued new cards to replace those which were compromised? Now that they know
of the risks but have taken no action, should the banks be prepared to
cover the incidental costs incurred by customers who may find it necessary
to replace those cards?
What are the banks doing to indemnify merchants against the risks associated
with eight million card numbers that might well now be in the hands of
fraudsters?
Are credit cards just too risky for online commerce? You tell me.
Lighten Up
Time for more of the oddities, obscurities and outrageous offerings from
the wonderful world wide web.
(Note, coarse language). Here's another example of how you can
replace those boring old 404 (page not found) errors on your webserver
with something just a little more creative.
Have you ever thought how neat it might be to get your hands on one of those
really tiny wireless video cameras that TV programmes such as Target and
60 Minutes sometimes use to covertly record conversations? Well why bother
going small when you can wear a
conspicuously concealed
camera instead?
Have you ever wondered as to the whereabouts of the mate to those odd socks
you find in the dryer or your sock drawer? Maybe they're
here.
Yes, You Can Donate
Although the very kind folks at iHug continue to generously sponsor the
publication of Aardvark, the bills still exceed the income by a fairly
significant amount. It is with this in mind therefore that I'm once
again soliciting donations from anyone who feels they're getting some
value from this daily column and news index. I've gone the PayPal
way of accepting donations because the time involved in processing a bunch
of little credit-card billings sometimes exceeds the monetary value they
represent. Just click on the button to donate whatever you can afford.
NOTE: PayPal bills in US dollars so don't accidentally donate twice
what you were intending :-)
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in this column. If you'd like your comments published here then please
be sure to use this form and select For Publication.
Other media organisations seeking more information or republication rights
are also invited to contact me.
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