Note: This column represents the opinions
of the writer and as such, is not purported as fact
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Afternoon Update: Has Xtra Goofed Again?
It seems that in the wake of yesterday's
column, Xtra has backed away (at least a little) from its draconian
IP-grab.
Xtra's excuse wasn't too much different to the one I suggested they might offer
and IDG reports them as claiming that
"The intention of these [changes] is to make
clear that Xtra and its suppliers are able to deal
with materials given to them by customers for
the purposes of running their services."
However, neither Internet NZ, nor at least one other legal eagle are happy
with the trivial amendments made by Xtra in its attempts to doge the bad press and
tidal wave of emails from outraged customers.
The Aardvark PC-Based Digital
Entertainment Centre Project
Yes, at last, this feature
has been updated again! (31 Mar 2003)
Perhaps the rumbling of the draconian contents of Xtra's Service Terms
serves as a timely reminder to ask this question:
Have you read every clause of every agreement you've either signed or
accepted by clicking "I ACCEPT" on a piece of software or website?
I strongly suspect that few of us can answer "yes".
After all, it's been my experience that 90% of local spammers who send out
bulk email do so through ignorance -- having not bothered to read the
Terms & Conditions that form part of the contract they have with their ISP.
And even if you're smart and conscientious enough to read those click-through
licensing agreements before you click acceptance -- have you been smart
enough to keep a copy of exactly what you agreed to?
As we saw yesterday on Xtra's website -- those terms and conditions can
be changed in just a few minutes, leaving no trace of what was their just
moments before.
Here's what you *should* do when faced with a click-through software or
online agreement:
- Print the full agreement and read it carefully. If there is no
facility to display or print the entire agreement then don't accept it!
- If you have any questions or concerns regarding the contents of the
agreement, contact your friendly lawyer -- not the guy over the road who
bought a law degree over the Internet. You could also contact the vendor
for clarification -- but make sure you print out and file a copy of any
correspondence in case you need to rely on it later.
- Once you're happy and are willing to accept the terms & conditions
then click on the relevant button and make a note in your diary so that you
know the date on which you agreed.
Remember, blindly agreeing to any contract is an incredibly risky and stupid
thing to do that could cost you dearly later on -- so don't do it.
And don't forget, those agreements are written by the vendor's lawyers
and designed to protect the vendor -- not you!
If you closely inspect the various agreements that come with your software or which
are associated with the use of online services you might get a bit of a shock
so why not do it now.
Now let's see who can submit the best (ie: the *worst* and most draconian)
end user licensing agreement or terms of service? send
me a copy or the URL where it can be found and share it with the
rest of Aardvark's readers.
And of course if any Aardvark readers have an opinion on today's column or
want to add something you're also invited to chip in and
have your say.
Yes, You Can Donate
Although the very kind folks at iHug continue to generously sponsor the
publication of Aardvark, the bills still exceed the income by a fairly
significant amount. It is with this in mind therefore that I'm once
again soliciting donations from anyone who feels they're getting some
value from this daily column and news index. I've gone the PayPal
way of accepting donations because the time involved in processing a bunch
of little credit-card billings sometimes exceeds the monetary value they
represent. Just click on the button to donate whatever you can afford.
NOTE: PayPal bills in US dollars so don't accidentally donate twice
what you were intending :-)
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