Note: This column represents the opinions
of the writer and as such, is not purported as fact
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Telecom says it wants to increase the penetration of broadband in New Zealand
and it's busy upgrading exchanges all around the country as part of that
programme.
Well that's wonderful, and I'm sure we're all chuffed to bits that so many
more of us can now (if we want to) get ADSL through our existing phone connection.
But there's still a bit of a problem.
Huddled high in Telecom's ivory tower, surrounded by the trappings of
success and conspicuous wealth, a bunch of marketing men and strategists
have obviously decided that they really ought to make the most of their
local loop monopoly while they can. Either that or they decided
to have a little fun and play a cruel trick on those patiently
waiting for broadband prices to drop to an affordable level.
After all, these slick-willies in their penthouse office suite are well aware
that the days when they can plunder the public's purse by virtue of a vise-like
grip on the "last mile" are very much numbered.
The Aardvark PC-Based Digital
Entertainment Centre Project
Yes, at last, this feature
has been updated again! (31 Mar 2003)
Yes, cracks are already starting to appear in Telecom's local loop monopoly.
Not only are wireless IP (and soon to become VOIP)
providers popping up left, right and centre but TelstraClear are
also laying as much fibre and cable as they can afford.
However, the real coup de gras may well be delivered when a bunch of boys
from the Commerce Commission pay a visit
and give Theresa Gatung such a stingy chinese-burn on her wrist that she
will scream "uncle" and finally open up the local loop to
competitors.
And, if Telecom's idea of what constitutes a good deal (in the form of their
wonderful new ADSL
price-plans) are anything to go by, that day can't come a moment too soon.
Already the net community's reaction to these ridiculously "status-quo" plans
has been decidedly negative.
Net users have voiced their disgust at these supposedly more "affordable"
plans in
here
as well as
in local newsgroups.
Telecom's marketing gurus actually seem to be so far out of touch with
reality that they think 2GB at 256Kb/S represents the needs of a "heavy user"
and that 500MB is plenty for the average broadband user.
Now let's see -- at 256Kbps, you can download for just 5 hours before
you hit that 500MB cap. The 500MB JetStream 256Kbps plan costs $39.95 plus
whatever your ISP adds (in the case of Xtra, that's going to be either $34.95
or $20, we don't yet know for sure).
However, even if we're charitable and assume the total cost for this plan is $59.95
($39.95 + $20) then that works out at cost of $12 per hour when downloading
large files or high-bitrate video streams. THIS IS CHEAP???
But hang on, here's some even more depressing news for local broadband
content producers and net-users alike: unlike the slower JetStream
Starter offering, these new plans don't differentiate between national
and international traffic so every byte you send and receive counts
towards that miserly data-cap, even if it's coming from just across town.
And wait - if/when you accidentally exceed your data-cap while
downloading at 256Kbps then you'll be paying over $20 per
hour for the privilege of using a service that many would argue isn't
even "broadband." Indeed, the OECD defines broadband as "a downstream
connection EXCEEDING 256Kbps" (the emphasis is mine). Clearly,
by world standards, Telecom's new offerings don't quite qualify do they?
I certainly hope that the government and its relevant consumer protection
agencies are looking at Telecom's arrogance in launching these new ADSL
plans and realise that it is clearly in the best interests of NZers that
access to the local loop be freed up as soon as possible.
And don't let Telecom fool you with their claims that internet traffic
is expensive because of our remoteness from the rest of the world and these
costs have to passed on to customers. Even if that's true -- why are they
charging the same price ($0.20) to transfer a megabyte of data between Remuera
and Ponsonby as they are to transfer that data between Auckland and London?
And, check this out
(note, despite the name and similarity of logo [I'll sue I say!!]
there is no relationship between this publication and
the ISP that link points to).
How is it that an Australian DSL provider (with such cool name) can offer
uncapped flat rate ADSL at true
broadband speeds for a surprisingly low price? Surely Australia isn't that
much closer to the rest of the world that the international traffic costs
are dramatically less -- are they?
Unfortunately, I very much doubt we'll see real broadband being delivered
by DSL at an affordable price until Theresa is seen to run from her office
with bloodied wrists and tears in her eyes.
In the meantime, I suggest that if you're looking for something faster
than JetStreamStarter then you ought to expresses your
disgust at Telecom's contemptuous attitude to the market by opting for a
wireless, cable, or satellite service if they're available in your area
(obligatory mention of the sponsor's offerings inserted here :-).
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