Note: This column represents the opinions
of the writer and as such, is not purported as fact
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Although most Net users are aware that email is not a 100 percent reliable
method of communications, most of the time we expect that the messages we
send will arrive in the intended recipient's mailbox pretty promptly
and without much risk of going astray.
Well that's the way it used to be.
Why then, given that both the hardware and software on which the Net is
built continues to improve, are the chances that your emails will disappear
into a black hole now higher than ever before?
Check Out The Aardvark PC-Based Digital
Entertainment Centre Project
Updated 2-Dec-2002
There are two main reasons for this annoying situation.
The most common, and incredibly annoying roadblock to email delivery is
the "content filter" software that is being increasingly used by corporations,
schools and other organisations wishing to protect their users from things
such as bad language.
About once or twice a month I get an email returned to me with a little note
saying that it was rejected by the recipient's mailserver because it contained
an objectionable phrase or word.
Now let me be quite clear that I'm not the kind of person given to the use
of profanity or offensive language.
It seems that very often, a completely innocuous word or part of a word
is taken out of context by these really dumb content filtering programs -- which
then proceed to bounce the message concerned.
Most of this software is "tuneable" to allow various levels of "preciousness"
to be set but it seems that some companies have them wound right up so that
even a mention of the word sextant will send them into a fit of
apoplexy.
Schools and firms of accountants appear to be amongst the worst offenders in
this regard. Now schools I can understand -- but are grown-up professionals
really so sensitive that they can't be exposed to even the slightest hint
of a naughty word?
The other barrier to reliable email communications are spam filters.
With spam growing at a seemingly exponential rate, some level of filtering
seems almost essential these days. However, the problem is (once again)
that computers are really stupid and sometimes they make mistakes -- assuming
an email is spam when it might in fact be a genuine bonafide communication.
I know quite a number of people who have almost given up using email to
distribute their newsletters because so many people complain they can't
receive them due to the effects of their company or ISP's spam filtering.
So what good is a communications medium if you simply can't be sure that
the messages you send aren't going to be swallowed up by well-intentioned
but incredibly stupid filtering software?
As I've said before -- whoever comes up with a really viable alternative
to email which is spam-proof but just as easy and practical as the email we
currently use will make a fortune.
Can someone do this now -- please!
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Although the very kind folks at iHug continue to generously sponsor the
publication of Aardvark, the bills still exceed the income by a fairly
significant amount. It is with this in mind therefore that I'm once
again soliciting donations from anyone who feels they're getting some
value from this daily column and news index. I've gone the PayPal
way of accepting donations because the time involved in processing a bunch
of little credit-card billings sometimes exceeds the monetary value they
represent. Just click on the button to donate whatever you can afford.
NOTE: PayPal bills in US dollars so don't accidentally donate twice
what you were intending :-)
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