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Is Telecom worried about the growing ease of use and availability of very low
cost internet-based VOIP services?
You bet they are, and now they're resorting to the spread of fear, uncertainty
and doubt (FUD) in respect to such things.
On National Radio this morning (where are the online archives guys?), Telecom
spokesperson Matt Crockett was quoted as warning that people who use such
systems as an alternative to traditional toll services face significant risks.
According to Telecom, users of Skype and other such systems run the risk of
spam, viruses and all manner of other woes.
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Of course what they didn't mention is that those who stick to Telecom's traditional
toll service run the risk of huge phone bills. Given the choice of a little
spam in my throw-away email address and a phone bill amounting to the debt
of a small third-world nation, I'd opt for the former every time.
However, the very fact that Telecom seem to have gone on the offensive by
launching a FUD attack against Skype et al is a clear indicator that they
are worried and running scared. And with good reason.
With VOIP services getting better all the time, and now that hardware providers
are coming online with no-brain handsets that simply plug into your DSL modem,
the days of paying whatever rate Telecom decides it needs for toll calls are
rapidly drawing to an end.
Of course the telco has a few more tricks up its sleeve if things get really
tough.
They could simply add more latency to their DSL network, and this is something
they're legally allowed to do since they have never claimed it to be suitable
for realtime services. If you've ever tried talking over a high-latency
connection you'll know how unpleasant that can be -- so by doing this, Telecom
could really make VOIP far less attractive.
But will Telecom go so far as to engage in such dirty tactics?
Well my money says yes.
We've already seen that Telecom does nothing unless it's threatened by the
Telecommunications Commissioner or ITC minister -- and even then it works
very hard to drag the chain.
But hang on -- if Telecom won't provide a VOIP-grade DSL connection, surely
someone else will, especially if it means getting a good bite of the long-distance
calling market as well.
Well I'm sorry, but we have to remember that there is nobody else in the DSL
market except Telecom (thanks to the Government for not forcing unbundling
of the local loop).
Indeed, even Telecom's "wholesaling" of the DSL service to other providers is
a joke. Just try getting DSL connected if you don't have a regular Telecom
(also resold as Telstra) phoneline connection and you'll see what I mean.
Telecom will only allow its resellers to connect up people who already have
an active landline. This is probably another way that they manage to stop
clever folks from totally dispensing with that $35-$40/month stipend that
Telecom extracts (directly or indirectly) from virtually every household
in the country.
VOIP over your DSL connection? Enjoy it while it lasts -- because it probably
won't last much longer if Telecom has anything to say about it. They've fired
their first salvo but it won't be their last.
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