Note: This column represents the opinions
of the writer and as such, is not purported as fact
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I hate sounding like a broken record but hell, something just has to be done
about Telecom's manipulation of the system to sidestep any real measures
aimed at introducing competition into the DSL market.
How long are the government going to be a pawn in Telecom's game of "own
the DSL market" while competing ISPs are increasingly relegated to the role
of commissioned sales agents?
Let's quickly recap the situation to date:
The CC, in a preliminary finding, says "we think the local loop should
be unbunlded so as to introduce some real competition in the DSL marketplace"
Telecom says "no, there's no need to do that, we'll create a UBS that will
see everyone competing on a level playing field and we'll have it up and
running by the end of September."
The CC says "what a sterling idea, and you're right, there's no need to
force unbundling of the loop now because you're such a fair-minded
player"
Players on that "level field" start designing and promoting very competitive
products that eclipse Telecom's own Xtra offering in scope and value.
Telecom sees this and says "No, no, no -- you can't do that! You can't
play on *our* field if you're going to play better than us and offer more
attractive deals"
The CC does *nothing*.
September 30 comes and goes and there's no sign of the promised UBS service
despite Telecom's earlier commitment. "Sorry, we're experiencing technical
difficulties" they tell the CC, who swallow that claim hook, line and sinker.
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Meanwhile, Telecom continues to heavily promote its own retail (Xtra)
DSL-based offerings in an attempt to sign up as large a share of the market
as it can before it finally introduces UBS.
Other ISPs continue to prepare for the (eventual) release of the UBS service
only to find, to their shock and horror, that Telecom then comes out and says:
"Guess what? Despite the fact we're so technically incompetent that we can't
honour our commitment to get UBS running by September 30, we've just found that
we can now offer consumers a 2Mbs DSL service for the same price as all those
other ISPs will charge you for a UBS-based 256Kbps service"
Right now you're probably thinking: "surely the CC, given its defined role,
must come down on Telecom like a tonne of bricks for obviously abusing its
monopoly and making a complete joke of the UBS and its goal of introducing
true competition".
Surely Telecom has now shown its contempt for the spirit of the commitments
it's supposed to have entered into and the CC will review its decision not
to demand unbundling of the loop right?
No, I'm sorry -- because this is where the unbelievable becomes the totally
incredulous.
The CC actually released a statement
in which it says "Telecom is meeting its commitment to offer its Unbundled
Partial Circuits (UPCs) consistent with internationally benchmarked cost based
pricing and therefore does not consider it necessary at this time to launch a
further Schedule 3 investigation into unbundling the fixed Public Data Network"
So where does this leave all the other NZ ISPs and the prospect of real competition
in the DSL broadband marketplace?
Exactly where it was several months ago before this whole fiasco began.
Yes, prices are lower than they were -- but there's still only one dominant
player and that's Telecom.
Yes, Telecom still "owns" the DSL broadband marketplace and that means they have
full control over services (such as VOIP, gaming, etc) can and can't be used
by NZ Net users.
In the wake of these events it is plainly obvious that Telecom will have no
hesitation in abusing that dominance again in future to ensure that it is able
to defuse any and all threats while also protecting its other core services
(such as toll traffic).
But we should not blame Telecom any more than you'd blame a wild animal for
attacking and killing its prey for food -- it's simply the nature of the beast.
What we should be asking, clearly, loudly and repeatedly, is why the government
is allowed to perpetrate such a fraud on the NZ consumer by claiming that the
CC is anything more than a subsidiary of Telecom NZ Ltd.
If The Commerce Commission, Paul Swain, or anyone in government can come up
with a reasonable explanation for this outrageous situation, they're more than welcome to post in
the Aardvark Forums
or send me a right of reply.
If we hear nothing then I guess my suspicions will be confirmed.
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